Today`s society is fraught with peril for the unsuspecting - should you use your mobile on the train? Is it okay to strip off in the gym changing rooms? Kiss or shake? Since the wrong move can lose friends and destroy a professional image, here is a clear path through every social and professional minefield, which will not only keep you out of trouble but show you how to charm and dazzle your way through even the trickiest dinner party. NOT GOT MUCH TIME? One, five and ten-minute introductions to key principles to get you started. AUTHOR INSIGHTS Lots of instant help with common problems and quick tips for success, based on the author`s many years of experience. TEST YOURSELF Tests in the book and online to keep track of your progress. EXTEND YOUR KNOWLEDGE Extra online articles at to give you a richer understanding of charm and manners. FIVE THINGS TO REMEMBER Quick refreshers to help you remember the key facts. TRY THIS Innovative exercises illustrate what you`ve learnt and how to use it.