This updated edition provides clear, concise instruction on every form of business writing, from traditional business letters, reports, and memos to e-mail and other electronic communications. The author emphasizes that effective business English begins with mastering grammar and sentence structure, and presents a brush-up review of grammar and correct English usage. She also advises on achieving an appropriate business style that conveys the writer`s message succinctly without resorting to stilted, overly formal language or meaningless jargon. She follows up with good examples of model business letters, rA (c) sumA (c)`s, employment letters, interoffice memos, news releases, and business reports. Additional features include exercises with answers and a glossary of business terms.