Please note that the content of this book primarily consists of articles available from Wikipedia or other free sources online. Business support systems (BSS) are the components that a telephone operator or telco uses to run its business operations towards customer. BSS and OSS platforms are linked in the need to support various end to end services. Each area has its own data and service responsibilities. Basically it deals with the taking of orders, payment issues, and revenues. The role of business support systems in a service provider is to cover four main areas: * Product management * Customer management * Revenue management * Order management

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