Please note that the content of this book primarily consists of articles available from Wikipedia or other free sources online. Capacity Management is a process used to manage information technology (IT). Its primary goal is to ensure that IT capacity meets current and future business requirements in a cost-effective manner. One common interpretation of Capacity Management is described in the ITIL framework . ITIL version 3 views capacity management as comprising three sub-processes: business capacity management, service capacity management, and component capacity management (known as resource capacity management in ITIL version 2).

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