ISBN: | 978-5-5140-7951-3 |
High Quality Content by WIKIPEDIA articles! Contextual Design (CD) is a user-centered design process developed by Hugh Beyer and Karen Holtzblatt. It incorporates ethnographic methods for gathering data relevant to the product via field studies, rationalizing workflows, and designing human-computer interfaces. In practice, this means that researchers aggregate data from customers in the field where people are living and applying these findings into a final product. Contextual Design can be seen as an alternative to engineering and feature driven models of creating new systems.