High Quality Content by WIKIPEDIA articles! Crew resource management or Cockpit resource management (CRM) is a procedure and training system in systems where human error can have devastating effects. Used primarily for improving air safety, CRM focuses on interpersonal communication, leadership, and decision making in the cockpit. The training originated from a NASA workshop in 1979, which found that the primary cause of most aviation accidents was human error. CRM has since been adopted to different industries and organizations, including for instance fire service to improve situational awareness on the fireground, and the marine industry, where CRM is referred to as BRM, Bridge Resource Management.