High Quality Content by WIKIPEDIA articles! The concept of E-service (short for electronic service), represents one prominent application of utilizing the use of Information and communication technologies (ICTs) in different areas. However, providing an exact definition of e-service is hard to come by as researchers have been using different definitions to describe e-service. Despite these different definitions, it can be argued that they all agree about the role of technology in facilitating the delivery of services which make them more of electronic services.