High Quality Content by WIKIPEDIA articles! Kelly Erin Hannon (May 2, 1982) is a fictional character from the U.S. television series The Office. She is the office receptionist for the Scranton branch of Dunder Mifflin, a position previously held by Pam Halpert before she (briefly) left the company. Erin is played by Ellie Kemper. She is an original character and has no counterpart on the British version of the show.