Please note that the content of this book primarily consists of articles available from Wikipedia or other free sources online. Human Interaction Management (HIM) is a set of management principles, patterns and techniques complementary to Business process management. HIM provides process-based support for innovative, adaptive, collaborative human work and allows it to be integrated in a structured way with more routinized work processes that are often largely automated.

Данное издание не является оригинальным. Книга печатается по технологии принт-он-деманд после получения заказа.