This investigation focuses on configurable technologies, a term which refers to technologies that are highly parameterizable and are built from a range of components to meet the very specific requirements of a particular organization. They cannot be seen independently of their representations through external intermediaries who “speak” for the technology by providing images, descriptions, demonstrations, policies, templates and “solutions”. I refer to the process characterized by a socially constructed relationship between clients and consultants, where visions of how the technology should operate are negotiated. Configurable tools are well illustrated by ERP projects that draws its popularity from the hope of benefiting from increased economies of scale and access to cumulative knowledge supposedly “embedded” into these technological artifacts. From a critical interpretive perspective that combines ideas from structuration theory, social shaping views of technology and critical discourse analysis, this dissertation is based on an empirical investigation that spanned one year and is primarily organized in three papers.

Данное издание не является оригинальным. Книга печатается по технологии принт-он-деманд после получения заказа.