High Quality Content by WIKIPEDIA articles! Patricia A. Fennell created the Fennell Four Phase Model for understanding and treating chronic medical and mental health conditions, trauma, and the effects of crime. Jeffrey Turner, in his book American Families in Crisis: A Reference Handbook, considers her a nationally recognized expert in the care of chronic illnesses, trauma, forensics, and hospice care. Fennell has written several books and articles published in the media and professional press, and is CEO of Albany Health Management Associates, Inc., in Albany, New York. Her company offers counseling, case management, and training based on her model. She also lectures on these topics at professional conferences, and community meetings.