High Quality Content by WIKIPEDIA articles! The Ritz-Carlton is a brand of luxury hotels and resorts with 75 properties located in major cities and resorts in 24 countries worldwide. It also has major service training operations in its Ritz-Carlton Learning Institute and Ritz-Carlton Leadership Center, created by Ritz-Carlton executive (emeritus) Leonardo Inghilleri, where nearly 50,000 executives from other companies worldwide have been trained in the Ritz-Carlton principles of service.