Six Rules for Brand Revitalization: Learn How Companies Like McDonalds Can Re-Energize Their Brands

Six Rules for Brand Revitalization: Learn How Companies Like McDonalds Can Re-Energize Their Brands

Larry Light Joan Kiddon

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бумажная книга



Дата выхода: декабрь 2009
ISBN: 978-0-13-604331-7
Объём: 240 страниц
Масса: 450 г

At the turn of the millennium, McDonalds faced a host of serious problems: a decline in food quality, branding issues, indifferent employees, shoddy service and a poor bottom line. The global brand consulting company Arcature LLC was brought in to develop a global brand direction, and Light (global chief marketing officer of McDonalds during those years)—with others—resuscitated the brand. Though the authors offer a few rushed suggestions for executives trying to recover their failing brands, or to avert the crisis in the first place, the book is essentially a hosanna to Lights corporate messianic abilities. The titular six rules—refocus the organization, restore brand relevance, reinvent the brand experience, reinforce a results culture, rebuild brand trust and realize global alignment—are addressed, but sketchily, and without much direction for how they can be applied to companies that are not lucky enough to be the worlds most successful fast-food chain. Though the book offers small nuggets of useful advice, it suffers from its self-congratulatory tone, anecdotal filler and dry writing.