High Quality Content by WIKIPEDIA articles! Vision Helpdesk is a web-based helpdesk software -- developed by ThinkSupport Solutions, The Product is available either as a Hosted solution or Host on client's server. To install this product PHP, MySql and Zend Optimizer are basic requirements. This article is a comparison of notable issue tracking systems including bug tracking systems, help desk and service desk issue tracking systems, and asset management systems. An issue tracking system (also trouble ticket system, support ticket or incident ticket system) is a computer software package that manages and maintains lists of issues, as needed by an organization. Issue tracking systems are commonly used in an organization's customer support call center to create, update, and resolve reported customer issues, or even issues reported by that organization's other employees. An issue tracking system often also contains a knowledge base containing information on each customer, resolutions to common problems, and other such data.

Данное издание не является оригинальным. Книга печатается по технологии принт-он-деманд после получения заказа.