ISBN: | 978-5-5119-6545-1 |
High Quality Content by WIKIPEDIA articles! Xceed is a global provider of multi-lingual Business Process Outsourcing (BPO) services. Xceed was established in 2001 to serve as the IT arm of Telecom Egypt with a client base of more than 11 million subscribers. Since then, Xceed has developed into a global provider of BPO services, with sites at multiple locations. Xceed serves to be one of the largest contact centers in the Southern Mediterranean Region. Xceed currently has four sites in Cairo: two of which are operating full time while the other two function as backup sites to ensure business continuity. Xceed’s main site is located in Cairo’s technology park, The Smart Village. Xceed has an additional contact center at Morocco`s technology park, “CasaNearshore Park”. Xceed also has representing offices in the US, Canada, the UK and Dubai.