Kogan Page

Communicate to Win

Dealing with Difficult People (Creating Success Series)

Decision Making and Problem Solving Strategies (Creating Success Series)

Develop Your Leadership Skills

Effective Customer Care (Creating Success Series)

A guide to creating effective customer service. It covers various aspects of the customer care process including how to: understand what the customer wants, not what you think they want; stop losing business and gain...

Effective Financial Management (Creating Success Series)

Executive Writing Skills for Managers

How to Write Reports and Proposals

How to Sell Yourself (Creating Success Series)

How to Write Effective Business English

How to Write a Business Plan (Creating Success Series)

How to Motivate People (Creating Success Series)

Improve Your Communication Skills (Creating Success Series)

Make an Impact with Your Written English

Preparing the Perfect Job Application: Application Forms and Letters Made Easy

Readymade Job Search Letters

Successful Project Management (Creating Success Series)

The role of project manager requires maintaining a balance between the demands of the customer, project, team and the organization. This title helps managers to significantly raise the probability of success with...

Successful Time Management (Creating Success Series)